Had an Accident?

What’s Next..?

We want our customers to be aware of the steps that should be taken when an accident occurs for their own safety and to protect their vehicles from any further damage. Below are some easy steps to follow when an accident happens with either minor or major damage.

Followed by the Whitby Collision and Glass Repair Process.

Is Anyone Hurt?

Accidents can be very traumatic. In the event of a collision, first ensure that you or your passengers are not seriously injured. In the event of an emergency, call 911.

Do not Drive

Do not drive a damaged vehicle that cannot be operated safely. Clear traffic if possible, turn off ignition and leave lights or signals on if practical and safe.

Establish Drivers

Establish the driver or drivers of the vehicles involved in the collision immediately. Beware of individuals who attempt to flee the scene. This is a crime and report their license plate.

Warn Traffic

If possible, warn on coming traffic of the collision with flares or flagging.

Contact Police

In case of an emergency, call 911 to notify them of the accident and to send an ambulance. If it is not an emergency situation, you are still required to contact Police to notify them of the collision.

Collect Information

List the information that you will need to provide to your insurance agent and also about the other driver(s). You will need to provide proof of insurance to the other driver and police.

It is always best to track and record all the vehicles involved in an accident and gather each drivers information. Download this helpful brochure to make sure you have all necessary information for the Police and your Insurance company.

Download Brochure Accident Form

Our Towing Partners

We provide special pricing from our towing partners.

Our Repair Process

We provide professional collision repair service to restore your vehicle to its original factory specifications.

Step 1

The first step in our process is to assist you with any questions or concerns you may have. We also look to contact your insurance provider to get everything going.

Step 2

The second step in our process is to assess the damage to the vehicle and note what needs repair. Our certified Appraisers will assess the damage based on observations.

Step 3

The third step in our process is to provide you with a detailed estimate of all that will be required for the repair. Our Estimators will ensure that all is accounted for to restore your vehicle and deal with the insurance adjusters.

Step 4

The fourth step in our process is to go ahead with the repairs and do the necessary work to make the accident un-happen. Our factory trained specialist will restore your vehicle to original factory specifications.

The service was great! Car was fixed professionally. Can’t even tell I was in an accident.
- Marina
Took my Tiguan in for an estimate after an accident. The team at Whitby collision did an excellent job of looking over the car and personally showed me the areas that were effected by the accident. After I was booked in the work was completed quickly and the quality was excellent I highly recommend Whitby Collision if you are in need of auto-body repairs.
- Dara
Took my car in for an estimate and they booked in in for service on the same date. I was notified about my vehicles progress every step of the way by my advisor Pauline. All the transactions with my insurance company were handled by Whitby Collision as well as receiving a rental car onsite with no headaches. If there are any positives to getting in a fender bender, dealing with Whitby Collision is one of them. I would highly recommend them if your car is ever in need of work.
- Steve
I have taken my car to Whitby Collision & Glass twice now for repairs and both times I have been impressed with their quality of work. The repair technicians who work there are first class, particularly Ron and Hector. Thank you.
- Andrea
Took my Audi Q7 in after getting hit by a cart in a parking lot. My car was repaired quickly and looked better then new all while almost meeting the exact price that was quoted during the estimate. Since I was not going through insurance it was great to get a heads up of the exact price with no surprises. I will return if I ever need body work again.
- Anthony
I had to have my car detailed. The appt. was set, I arrived early, was greeted by Cayla, who was very helpful and extremely efficient. My car was finished in good time. I checked my car thoroughly. The job done was fantastic! So clean, spotless, immaculate! Commendable
- Karin
Hello Lisa! It is so nice, for a change, to deal with total professionals. I KNOW about customer service and ‘going the extra mile’…and that’s what I’ve been getting so far from Owasco. I have emailed management to ALSO let them know how much I enjoyed dealing with you personally.
- Joey
I want to thank Owasco Collisions for repairing our BMW. From that terrible accident we were sure that the car would not be the same and you were able to restore it like it had never happened. We love the car everything runs great! Thank you for all your help with the claim as well.
- Shawn