FAQs

Frequently Asked Questions & Answers you thought of but probably never asked..

Q: Where is the Whitby Collision & Glass Centre located at Owasco?

A: We are located behind the Volkswagen dealership.

Q: What is your warranty policy on paint jobs?

A: We provide a lifetime warranty on paint jobs for your vehicle.

Q: Do you have a Shuttle Service?

A: Yes, we provide a FREE shuttle service and clean up with all major repairs.

Q: Are Rental vehicles available if my car is in the shop for a long duration of time?

A: Yes, we provide special replacement car rental rates with direct billing, and we are partnered with Owasco, Enterprise and Discount rental car companies.

Q: What technology do you utilize for frame alignments?

A: Here at Whitby Collision and Glass we use Chief Genesis Laser Technology to provide exact measurements, and all targets and attachments are included for all makes and models.

Q: Do you provide service for only major damage on vehicles?

A: No, we provide service for any type of minor or major damage on any vehicle.

Q: Do you service RVs and Trailers?

A: Yes, we accept any brand of RVs and Trailers.

Send us an email or call us if you have any questions that may not appear on this list:

bodyshop@wcgi.com | 905-579-0226

The service was great! Car was fixed professionally. Can’t even tell I was in an accident.
- Marina
Took my Tiguan in for an estimate after an accident. The team at Whitby collision did an excellent job of looking over the car and personally showed me the areas that were effected by the accident. After I was booked in the work was completed quickly and the quality was excellent I highly recommend Whitby Collision if you are in need of auto-body repairs.
- Dara
Took my car in for an estimate and they booked in in for service on the same date. I was notified about my vehicles progress every step of the way by my advisor Pauline. All the transactions with my insurance company were handled by Whitby Collision as well as receiving a rental car onsite with no headaches. If there are any positives to getting in a fender bender, dealing with Whitby Collision is one of them. I would highly recommend them if your car is ever in need of work.
- Steve
I have taken my car to Whitby Collision & Glass twice now for repairs and both times I have been impressed with their quality of work. The repair technicians who work there are first class, particularly Ron and Hector. Thank you.
- Andrea
Took my Audi Q7 in after getting hit by a cart in a parking lot. My car was repaired quickly and looked better then new all while almost meeting the exact price that was quoted during the estimate. Since I was not going through insurance it was great to get a heads up of the exact price with no surprises. I will return if I ever need body work again.
- Anthony
I had to have my car detailed. The appt. was set, I arrived early, was greeted by Cayla, who was very helpful and extremely efficient. My car was finished in good time. I checked my car thoroughly. The job done was fantastic! So clean, spotless, immaculate! Commendable
- Karin
Hello Lisa! It is so nice, for a change, to deal with total professionals. I KNOW about customer service and ‘going the extra mile’…and that’s what I’ve been getting so far from Owasco. I have emailed management to ALSO let them know how much I enjoyed dealing with you personally.
- Joey
I want to thank Owasco Collisions for repairing our BMW. From that terrible accident we were sure that the car would not be the same and you were able to restore it like it had never happened. We love the car everything runs great! Thank you for all your help with the claim as well.
- Shawn